List of active policies
| Name | Type | User consent |
|---|---|---|
| Privacy test | Privacy policy | All users |
| Terms and Conditions | Site policy | All users |
Summary
This Privacy Policy describes how the Energy Institute (EI) and EI Services may hold and process your personal data during the course of its activities as a chartered professional membership body and provider of products and services relating to skills, knowledge and good practice in the energy sector. The EI is committed to respecting your privacy and has taken steps to be compliant with the Privacy and Electronic Communications Regulations 2003 (PECR) and the General Data Protection Regulation (GDPR), which came into force on 25 May 2018 (and was largely retained as the UK GDPR following the UK's exit from the EU). These are designed to ensure personal data is processed lawfully, fairly, transparently and for specific, explicit and lawful purposes. As required by data protection law, the EI and EI Services are registered with the Office of the Information Commissioner. The EI’s registration number is Z2259229; for EI Services it is ZB145183. We are also accredited to the UK Government-backed Cyber Essentials, demonstrating our commitment to cyber security. We keep our Privacy Policy under review and will place any updates on this web page. The EI’s Terms and Conditions are available separately.
Full policy
This Privacy Policy describes how the Energy Institute (EI) and EI Services may hold and process your personal data during the course of its activities as a chartered professional membership body and provider of products and services relating to skills, knowledge and good practice in the energy sector. The EI is committed to respecting your privacy and has taken steps to be compliant with the Privacy and Electronic Communications Regulations 2003 (PECR) and the General Data Protection Regulation (GDPR), which came into force on 25 May 2018 (and was largely retained as the UK GDPR following the UK's exit from the EU). These are designed to ensure personal data is processed lawfully, fairly, transparently and for specific, explicit and lawful purposes. As required by data protection law, the EI and EI Services are registered with the Office of the Information Commissioner. The EI’s registration number is Z2259229; for EI Services it is ZB145183. We are also accredited to the UK Government-backed Cyber Essentials, demonstrating our commitment to cyber security. We keep our Privacy Policy under review and will place any updates on this web page. The EI’s Terms and Conditions are available separately.
Collection of data
During the course of its work, the EI may collect personal data which identifies, or can be used to identify, individuals.
This personal data may include information such as name, age, home address, telephone number, fax number, e-mail address, social media feeds, organisation name, job title, business address, membership number and grade, examination records, bank and payment details, education and training details, CPD records, application forms and assessment records. Personal data may be collected by a variety of means, including face to face, by telephone, mail, fax, internet and e-mail, at events, conferences and exhibitions and via third parties where you have consented to them sharing it. We may obtain and store information that is available publicly from third party sources such as from Companies House and information that has been published in the media and online.
Use of data
Your personal data is held and processed by the EI in accordance with lawful bases set out in data protection law, specifically contract, legitimate interest and consent, and as explained in this Privacy Policy.
Members of the EI
If you are a member of the EI, your personal data may be lawfully processed by the EI on the basis of contract, as set out in the Terms and Conditions.
The personal data you supply in respect of your application for membership or registration or membership of the Energy Efficiency Experts register, and any updates you subsequently provide, will (as applicable) be used to
- process your application.
- administer your ongoing membership and any professional registrations or titles you hold through the EI, either directly or under license, including matters relating to professional conduct.
- ensure you receive and are informed of the benefits to which you are entitled as part of your membership or registration including receipt of our magazine content.
- connect you with your local branch or YPN.
- communicate any matters which may affect your membership or registration, including annual renewal.
- confirm, on request, your professional status.
- administer any request for support from the EI Benevolent Fund.
Your application and any supporting evidence will be held securely on file and treated in strict confidence by relevant staff and assessors. The EI reserves the right to publish a list of current members and professional registrations awarded, for transparency and fraud prevention purposes.
Customers of EI products and services
If you have registered for EI events, conferences, training or publications, your data may be processed on the basis of contract and legitimate interest as set out in the Terms and Conditions.
Other contributors to the EI’s work
The EI may process personal data of contributors (experts, speakers, volunteers and stakeholders) on the basis of legitimate interest to support its mission and professional activities.
Employees of the EI
Employee and applicant data is processed in line with employment contracts and legal obligations, including health and safety and statutory pay requirements.
Contractors to the EI
Personal data of contractors and suppliers is processed as necessary to fulfil contractual obligations.
Marketing communications
Marketing communications are only sent with consent, except where legitimate interest applies to members, customers and contributors. You can update preferences via My EI or email unsubscribe links.
Users of EI websites
The EI websites are hosted by third-party providers. Cookies and basic analytics are used for site administration and improvement.
Cookies used on EI websites
EI websites use cookies and Google Analytics to collect anonymous usage data. You can manage preferences and opt out of Google Analytics via browser tools.
Data sharing
The EI does not sell personal data and only shares data with trusted processors or where legally required.
Data processors used by the EI
- Oomi (Centrepoint Computer Services)
- Moodle (training delivery)
- Mailchimp (email communications)
- Microsoft (email and collaboration)
- Eventbrite / Cvent (events)
- Zoom / Webex / VFairs / Whova (digital training and events)
- PayPal / Worldpay (payments)
EI as a joint data controller
In some cases EI jointly controls data with partner organisations for events, publications and professional registrations.
Data retention
Data is retained only as long as necessary to fulfil legal and operational requirements. Retention periods vary by user type (members, customers, employees, contractors, marketing contacts).
Contact details
If you have questions about how EI handles personal data, contact: Violeta Argerich, Digital Transformation Director, Energy Institute, 61 New Cavendish Street, London W1G 7AR violeta@energyinst.org
If you wish to raise a concern with the ICO: https://ico.org.uk/concerns
Summary
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE EI’S SITES, PRODUCTS AND SERVICES.
Who we are
The Energy Institute (“the EI”) is a chartered professional membership body for the energy industry, developing and sharing knowledge, skills and good practice towards a safe, secure and sustainable energy system. We are a registered charity, incorporated by Royal Charter in 2003 following the merger between the Institute of Petroleum and the Institute of Energy. The EI’s Royal Charter sets out the full objectives of the institute.
The EI is registered with the Charity Commission for England and Wales, under Charity No. 1097899 and group VAT registered with EI Services Limited by HM Revenue and Customs, under VAT No. 274 0453 13 at 61 New Cavendish Street, London W1G 7AR, UK. EI Services Limited is a trading subsidiary of the Energy Institute. EI Services Limited was incorporated under the Companies Act 2006 as a private company, limited by shares, on 18 May 2017 at 61 New Cavendish Street London W1G 7AR. Company No. 10777524 and group VAT registered with the EI under the VAT number above.
These Terms and Conditions apply to the EI as a registered charity and to EI Services Limited. They should be read in conjunction with the EI’s Privacy Policy which explains how we process personal data in accordance with data protection law.
Full policy
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE EI’S SITES, PRODUCTS AND SERVICES.
Who we are
The Energy Institute (“the EI”) is a chartered professional membership body for the energy industry, developing and sharing knowledge, skills and good practice towards a safe, secure and sustainable energy system. We are a registered charity, incorporated by Royal Charter in 2003 following the merger between the Institute of Petroleum and the Institute of Energy. The EI’s Royal Charter sets out the full objectives of the institute.
The EI is registered with the Charity Commission for England and Wales (Charity No. 1097899) and group VAT registered with EI Services Limited (VAT No. 274 0453 13). EI Services Limited is a trading subsidiary of the Energy Institute (Company No. 10777524).
These Terms and Conditions apply to the EI and EI Services Limited and should be read alongside the Privacy Policy.
Using our websites
The EI’s websites are hosted by Squiz Ltd and are collectively referred to as “the Sites”. Use of the Sites signifies your agreement to these Terms and Conditions and the Privacy Policy.
Changes to these terms
We may amend these terms from time to time. You should review them regularly.
Availability of the Sites
The Sites are provided free of charge unless stated otherwise. We do not guarantee uninterrupted availability and may suspend or withdraw access for operational reasons.
Information on the Sites
Information on the Sites is provided for general information only. The EI accepts no liability for reliance placed on this information.
Account security
You must keep your login details confidential. If you believe your account has been compromised, contact comms@energyinst.org.
Ownership of content
Content ownership is attributed where applicable. External links are provided for convenience and are not endorsed by the EI.
User-generated content
User content does not reflect the views of the EI and is not verified by us.
Uploading content
Contributions must comply with content standards including legality, accuracy, and non-infringement of rights. Content must not be offensive, defamatory, discriminatory, misleading, unlawful or harmful.
Rights you grant us
You grant the EI a perpetual, worldwide, non-exclusive, royalty-free licence to use content you upload.
Viruses and misuse
You must not introduce malware or attempt unauthorised access. Breaches may be reported to law enforcement.
Copyright
All content on the Sites is protected by copyright. No reproduction is permitted without written permission.
EI conferences, events and training courses
Booking, cancellation, refunds, transfers, filming/photography, sponsorship and visa request terms apply as published by the EI. Fees, VAT rules, and cancellation charges vary by event type and timing.
Purchasing EI publications
Purchases and subscriptions grant limited licences for personal use only. Content may not be redistributed. Records are processed in line with the Privacy Policy.
Becoming a member of the EI
Membership is subject to application, payment of fees, adherence to the Code of Professional Conduct and annual renewal terms. The EI reserves the right to vary benefits and fees.
Joining the Energy Efficiency Experts register
Registration is subject to professional eligibility, annual fees, CPD requirements and adherence to the Code of Conduct.
Accreditation and approval
Accreditation and approval of programmes are subject to EI criteria, review processes, fees and compliance with standards.
Company membership
Company Membership is subject to application approval, annual renewal, and adherence to branding and conduct rules.
Donation refund policy
Donations may be refunded within 14 days if requested. Contact accounts@energyinst.org.
Facilities and room hire
Room hire bookings require advance payment. Cancellation terms apply. Access limitations and VAT apply.
Further information
These Terms and Conditions are governed by the laws of England and Wales. The English courts have exclusive jurisdiction.
Contact: info@energyinst.org